Terms and Conditions

Last updated: March 4, 2024

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://mccaffreysestate.com.au website (the “Service”) operated by McCaffrey's Estate (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accommodation Terms, Rates & Availability

• A valid Credit Card is required to secure your booking
• We accept MasterCard, Visa & American Express
• Minimum 2 night stay
• Check in time is 2.00pm and check out is 10.00am
• Prices subject to change without notice
• Cancellation within 30 days of arrival date will incur a fee of 100% of total tariff
• Failure to ‘show’ incurs a fee of 100% of total tariff

Use our Book Online Now button to view availability and pricing for your requested dates, or call Danielle on 0487 809 888 to discuss accommodation options.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

 

Refund Policy

What happens if the customer needs to cancel an order?

If you wish to change or cancel your order please contact us as soon as possible on 0487 809 888 or email info@mccaffreysestate.com.au

Every attempt will be made to accommodate your request; however, no guarantee can be given once an order has been placed. If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging, and to you agreeing to pay an amount for postage and handling for the package to be delivered back to the winery.

 

What happens if they are unhappy with the product received?

If you are not fully satisfied with your purchase, you can email info@mccaffreysestate.com.au to initiate the returns process and this process must be completed within 7 days of receiving your wine order.

Any unopened wine must be returned in its original condition.  For each wine you would like to return, you will need to provide reasonable explanation as to why you would like to return the product and whether you’ve opened the bottle.

We are unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.

 

What happens if they receive faulty or damaged goods?

We will replace or refund you for any bottles of wine that is damaged, flawed or that the customer finds unsatisfactory.

Please send an email to info@mccaffreysestate.com.au to arrange for the return of a flawed product.

Once the wine is received, we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the cellar door on 0487 809 888 for return instructions.

 

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of McCaffrey's Estate and its licensors.

 

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by McCaffrey's Estate.

McCaffrey's Estate has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that McCaffrey's Estate shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us on 0487 809 888